Selectively available for strategic advisory work.
I am selectively available to support SaaS executives facing complex Professional Services, implementation, and post-sale transformation challenges. The work is usually quiet, often hands-on, and always grounded in long-term thinking.
Professional Services growth and operating-model diagnostics.
Assessing where a services organization is losing leverage across the commercial model, the delivery model, the cost structure, and the cross-functional handoffs, then mapping the changes that would move the needle over the next twelve to eighteen months.
Implementation and time-to-value acceleration.
Reshaping how customers get from contract to first value, tightening implementation performance, and closing the gap between what was sold and what the customer actually realizes.
Services portfolio and recurring-revenue strategy.
Designing services offerings, including subscription services, expert programs, and packaged engagements, that compound ARR and durable customer outcomes rather than producing one-off revenue.
Organization and leadership design.
Operating model, team design, hiring, and the cadences that make a new post-sale organization durable past the first eighteen months, including the leadership bench underneath the executive.
Fractional or interim Professional Services leadership.
Standing in as a senior Professional Services leader during a transition, a search, or a period of acute complexity, with a clear plan for the durable structure that stays behind.
If this sounds like the work you need, let's talk.
A short conversation is usually enough to tell whether there's a fit.